. . . they received the pep talk email from Mercedes Lackey?
I did! (If you aren’t doing NaNoWriMo, I’m pretty sure you can find the pep talks on the NaNo website, and hers could be fun to skim through.)
*ETA* Okay, stopped being lazy (!) and found the link to Mercedes Lackey’s pep talk, so you can go straight there without hunting for it.